Transparent standards for your total peace of mind.
At Health Foundry, our commitment to your wellbeing extends beyond the bottle. Our policies are designed to provide the same clarity, integrity, and Australian standard of excellence as our clinical formulations -ensuring your journey to vitality is supported by trust at every turn.

Effective Date: [2026]

Your privacy is important to us. This Privacy Policy explains how Health Foundry Pty Ltd ("we" or "us") collects, uses, and discloses information when you use our website, www.acumentem.com.au (the "Website"). By accessing or using the Website, you agree to the terms of this Privacy Policy.

 

Information We Collect

  • Personal Details: When you make a purchase or register an account, we collect the essentials needed to serve you—your name, shipping address, email, and phone number. 
  • Automated Data: Like most modern websites, we automatically collect minor technical details (like your IP address and browser type) to help our site run smoothly and securely on your device. 

 

How We Use Your Information

We use your data strictly to:

  • Process and ship your Acumentem orders from our Southport warehouse. 
  • Provide personalised customer support via our toll-free 1800 number.
  • Send you relevant health updates and specials (only if you have opted-in to hear from us). 

 

Sharing Your Information

We value your trust. We never sell, rent, or trade your personal information to third parties for marketing purposes.  We only share your data with trusted partners who help us function, such as:

  • Shopify: To host our secure online store.
  • Australia Post: To ensure your delivery arrives safely. 
  • Secure Payment Gateways: To process your transactions without us ever seeing your full credit card details.

 

Cookies & Tracking

We use "cookies" to make your experience easier—for example, remembering what is in your shopping cart while you browse the Science page.  You can disable cookies in your browser settings at any time, though some site features may require them to function correctly.

 

Your Data Security

We implement industry-standard security measures to protect your information. While no internet transmission is 100% immune to risk, we use encrypted connections (SSL) and secure third-party processors to keep your data safe. 

 

Your Rights & Access

You are in control. You have the right to access, correct, or delete any personal information we hold.  To make a request, or if you have any questions about how your data is managed, please contact our Privacy Compliance Officer:

  • Email: contact@healthfoundry.com.au
  • Address: 
    Health Foundry Pty Ltd 
    Attn: Privacy Officer
    38 Ramsay Road
    Five Dock NSW 2046
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